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All orders are processed within 1–2 business days for fast, Canada-wide delivery. For customers in Surrey, BC, we offer same-day delivery on orders placed before 3 PM (delivered within 30 minutes to 2 hours). All shipments are sent from our vape shop in Surrey . Please note, during sales or new product launches, processing may take slightly longer. You must be 19+ to order. Carriers may require government-issued photo ID upon delivery. [Learn more about our Shipping policy ]

We accept returns on most unopened items within 10 days of purchase. Hardware & accessories can be returned within 15 days if unused and in original packaging. Please note:

• Opened consumables, clearance items, and personal care products are non-returnable.
• Refunds (if approved) will be issued to your original payment method in 3–5 business days.

Exchanges are only offered for defective or damaged items. mail us at fraserstop@gmail.com with your order number and photos to start a claim. All returns must be sent to:
Fraser Stop N Go, 15278 Fraser Hwy, Surrey, BC V3R 3P4, Canada.
Return shipping is at the customer’s expense unless the item was defective or sent in error. [Learn more about our Return policy]